Every missed call
answered in 60 seconds.
24/7. No staff required.
Local service businesses lose 30–40% of inbound leads to missed calls. Phoenix builds and manages the automated system that captures every one of them, before your competitor calls them back.
The gap you're not tracking
You're losing jobs you never knew you had.
A customer calls at 6:45pm. You're finishing a job. The phone rings out. They don't leave a voicemail. Nobody does anymore. By the time you see the missed call an hour later, they've already booked your competitor.
This happens multiple times a week. You don't see it in any report. There's no dashboard for leads that evaporated before they made contact. The problem is invisible until you do the math.
Three missed calls a week at a $1,500 average job is $234,000 a year walking out the door. This is what Phoenix AI Intake solves.
of inbound calls to owner-operated service businesses go unanswered. Most callers don't try again.
of customers choose the business that responds first. Not cheapest. Not best-reviewed. First.
The response time that converts a missed call into a captured lead. Phoenix delivers this automatically.
The system
Built once. Runs forever.
Call comes in
A potential customer calls your local business number, during a job, after hours, or on a weekend. Nobody picks up.
Any time. Any day.
Instant text-back
Within 60 seconds, the caller receives an SMS from your business number. It identifies your business and opens the conversation naturally.
Response in under 60 seconds
AI qualifies the lead
An AI conversation layer asks the right questions for your vertical: what service, how urgent, their location. One question at a time. Reads like a real conversation.
Captures full lead context
You get notified
Hot leads trigger an instant SMS to your phone with the caller's name, number, what they need, and how urgent. You call back knowing everything. Cold leads log silently.
You call back with full context
Live example
What your customer actually experiences.
The exact conversation a missed caller receives, written for your vertical, tuned to your services, branded to your business. Not a bot. Not a template. A real conversation that captures the lead before they move on.
The notification below is what you receive the moment a hot lead is qualified. You call back with everything already answered.
+1 (604) 555-0847 · Call back now
What's built for you
Every component. Configured. Tested. Managed.
Intelligent Lead Qualification
The AI conversation layer is trained on your specific vertical and services. It knows what to ask, how to handle urgency, and when to escalate to a hot-lead notification. It reads like a real conversation, not a bot script.
- Vertical-specific qualification questions
- Urgency detection and priority routing
- Service-area validation
- Natural, single-question conversation flow
- Opt-out handling (CASL compliant)
End-to-End Flow Automation
Every step from missed call to owner notification runs without human intervention: routing logic, lead scoring, CRM logging, and notification delivery, across every channel, at any hour.
- Missed-call webhook trigger
- 60-second SMS response SLA
- Hot / warm / cold lead routing
- Owner SMS notification with lead summary
- Automatic dashboard logging
Lead Dashboard & Monthly Reports
Every captured lead is logged with full conversation context, a quality score, and outcome tracking. Monthly reports give you the performance picture plus one concrete optimisation to make next.
- Real-time lead dashboard
- Lead quality scoring (Hot / Warm / Cold)
- Full conversation thread per lead
- Calls received vs. leads captured
- Monthly performance report from Phoenix
Local Number & Phone Infrastructure
Your system runs on a dedicated local number matched to your market: 604/778 for Vancouver, 403 for Calgary. Provisioned, configured, and tested before go-live. Calls still forward to your existing line.
- Local area code matched to your city
- Missed-call detection (20-second threshold)
- Calls still forward to your existing number
- SMS send + receive on the same local number
- Full number portability: you own it
Built for your industry
Configured per vertical. Not generic.
Trades & Home Services
HVAC, plumbing, electrical, roofing. Owner-operators missing calls while on the job. Emergency detection built into the qualification flow.
Emergency routing included
Medical Aesthetics & Clinics
Hair transplant, medspa, laser. High-ticket consults arriving from ads after hours. Captured and qualified before they move to the next clinic.
After-hours optimised
Dental Practices
Independent practices losing new-patient inquiries when the front desk is unavailable. New-patient LTV makes every missed call expensive.
New-patient flow built in
Renovation Contractors
High-ticket renovation and custom-build contractors losing quote requests. Project type, scope, and timeline captured before the callback.
Quote qualification built in
Boutique Law Firms
Personal injury, immigration, and family law. Urgency detection and matter-type qualification without capturing case details.
Compliance-aware flow
Other Service Businesses
Any local business with high inbound call volume, high ticket per job, and no dedicated reception. We scope a custom flow for your services.
Custom flow on request
Simple pricing
One setup. One monthly fee. No surprises.
- Local phone number provisioned
- Automation scenario built and tested
- AI conversation flow configured for your vertical
- Lead dashboard set up
- 5-scenario QA testing protocol
- 1-hour training call included
- 2-week post-launch monitoring by Phoenix
Setup starts within 1 business day of deposit. Live in 10 business days.
- All platform costs included, no separate bills
- Weekly conversation monitoring by Phoenix
- Monthly flow optimisation
- Monthly performance report
- Same-day support if anything breaks
- Seasonal flow updates included
- Annual full flow rebuild included
If you don't capture at least 3 qualified leads in your first 30 days, setup fee refunded.
The Phoenix difference
The system is automated. The expertise isn't.
The AI intake system runs itself. But the strategy behind it, the configuration that makes it convert, and the monthly optimisation that improves it over time: that's Phoenix.
Most local businesses don't just need automation. They need a digital growth partner who understands their market, their customers, and their revenue model, and can build systems around all of it.
Phoenix operates across websites, SEO, Google Business Profile, paid media, and AI intake, as one integrated strategy. The AI intake system is one layer. The full stack is what compounds.
Website: The Google Front Door
If someone gets your AI text-back and searches your name, they need a site that converts. Fast, mobile-first, local SEO built in. Live in 5 business days.
From $1,500
Google Business Profile Management
Your GBP is where new customers find you. Phoenix optimises photos, categories, posts, Q&A, and review responses monthly, so you rank above competitors.
From $150/month
Local SEO
Neighbourhood landing pages, keyword strategy, on-page optimisation, and monthly content, building organic visibility that compounds. Every visitor who calls gets captured.
From $500/month
Analytics & Reporting
GA4, Search Console, call tracking, and a monthly dashboard that connects web traffic to lead capture to booked jobs. You see exactly what's working.
Included in management retainers
Full Digital Presence Bundle
Website + AI Intake + GBP + SEO as one integrated retainer. All four systems working together, managed by Phoenix, reported monthly as one number.
From $850/month · everything included
Find out what you're actually losing.
Book a free 15-minute missed-call audit. Phoenix reviews your call patterns, estimates your weekly lead leak, and shows you exactly what the system would capture.
No pitch. No commitment. Just the data on what you're missing.